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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Riverside Medical PracticeAlma StreetStockton on Tees, TS18 2APTel: 01642 604117
PLEASE NOTE THAT THE SURGERY IS CLOSED EVERY THURSDAY FROM 14:30. PHONE LINES ARE OPEN BUT ONLY FOR EMERGENCIES.
IT WOULD BE APPRECIATED IF PATIENTS COULD TELEPHONE AFTER 2PM FOR RESULTS. THIS ALLOWS FOR ELECTRONIC RESULTS TO BE RECEIVED AND FOR THE GP TO ACTION THEM. THANK YOU.
IF YOU REQUIRE URGENT MEDICAL ATTENTION WHILE WE ARE CLOSED , PLEASE DIAL 111
FOR LIFE THREATENING EMERGENCIES PLEASE CALL 999
If you have already registered with the SystmOnline system then please CLICK HERE to order your Online Repeats
If you haven't yet registered then you may still use the current system by CLICKING HERE, but please note this option will cease in the near future.
Repeat prescriptions can be ordered at the reception desk or by telephone, after 9.30am,or by written letter. If you leave a self-addressed stapmed envelope it will be posted to you.
Please don’t ask for repeat prescriptions after hours and please always give at least 48 hrs notice.
At times the doctor or the nurse may decide to issue a prescription for acute problems after ascertaining the details, and this can be picked up the same day.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
The charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.15, whereas a three month PPC will cost you £29.65 and a 12 month PPC £105.90.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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